JC
Jessica C

1 reviews | Active since Sept 2024

17 Sept 2024, 07:13

Superb Service!!!

In pursuing my claim for an Apple Watch with Discovery Insure, I was assigned to Reabetswe Mabidikana from the Claims Department. She rendered service par excellence. Her communication etiquette, demonstrated in her polite approach and unwavering patience as she explained the entire technical considerations of the process was second to none. She assisted me with understanding all the implications and gave me a solid reassurance that she empathizes with the loss I have incurred, even making an experience so personal so as to relaying how she relates with the sentimental value of items such as watches, which far outweighs the monetary value. Reabetswe exhibited a depth of understanding and graps of her work terrain since the claim was flawless and the seamless process was followed by a quick payout. I can recommend Discovery Insure to anyone who wishes to have a hassle-free claims process and peace of mind knowing that in the inadvertent circumstances of loss of any belonging, you will be assisted, and the process will be professional, as well as having been personalized and an understanding of your devastating experience at the time of having to claim. Big Up to Reabetswe Mabidikana for a stellar service. You are demonstrating that human competency is a virtue on its own.

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Replies (1)
Discovery Insure
Discovery Insure's reply17 Sept 2024, 07:55
Official
Good day Jessica

Thanks for the great review. We look forward to providing you with the service you deserve for many years to come.

Regards
Discovery Insure