Sub Standard Service

I recently had the misfortune of having to submit a claim for a minor car accident repair through Discovery Insure. Although the service from the consultant was rather standard I found the service and aptitude from their selected assessors and body repair shop to be greatly lacking in experience, aptitude and service quality. On reporting the disappointing experience with their assessor on a Discovery survey I received a communication from Duvan Landsberg at Discovery indicating their intended \dazzling"service. I tried to contact Duvan via his e mail"