JV
Johann V

1 reviews | Active since Nov 2013

19 Sept 2022, 19:30

Storm damage in KZN which Discovery insure insist not to pay out damage.

I had almost R100000 damage after the storms in Durban to my home and although several experts confirm to me before the storm that waterproofing is in order, they are just adamant that the damage was the cause of negligence. They persist that the waterproofing was inadequate although the photos were taken after the storm damage the roof. They just insist not to pay any damage costs.

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Sept 2022, 16:05
Official
 
Dear Johann, 
 
Thank you for bringing this to our attention. 
 
Please be advise your concerns have been shared with the claims management team to address. 
 
In the interim an email has been sent to you, so that you may assist us with any additional information on your claim so that we may review the findings. 
 
Regards, 
Discovery Insure