Stinky Experience

Terrible experience. We had a rotten freezer caused by load shedding during our holiday.

It took Discovery 4 days to respond after the claim was submitted and 10 days for an assessor to arrive.

We had to live with a freezer full of rotten meat for 2 weeks in our home and terrible service from Discovery.

On top of that, the claim was "paid" but the excess is more than half of the claim!

I am moving my insurance to another company that actually puts its clients 1st.