Still waiting for replacement windscreen

I logged my claim on the 5th January 2016 to replace my cracked windscreen. <br> Every time I have to phone discovery to enquire about the update just to be told another story and further promises for feedback and to sort this out. <br> <br> Its almost approaching two months since i first logged the claim. This is a safety issue as the crack is very long now and thus the integrity of the glass is compromised.<br> <br> Discovery this is the second time this year that you have let me down due to incompetence and poor service delivery. You are on a hat trick.