cJ
charlene J

1 reviews | Active since Jul 2024

22 Jul 2024, 09:07

Still nothing from Discovery

After my last review I was hopeful as the reply was they are investigating. After all the escalating and investigating I am no closer - no further correspondence - no customer service - NOTHING! I am no closer to having this claim resolved who would have thought a bumper bashing would take over 6 weeks and still nothing from Discovery! I am so grateful I do not insure my car with Discovery and will not in the future. Discovery Insure - a complete disappointment!

0
Replies (2)
Discovery Insure
Discovery Insure's reply22 Jul 2024, 09:12
Official
Good day Charlene, 

Thank you for bringing this matter to our attention and our sincerest apologies that you haven't received feedback on the matter. 

We are looking into this and will provide feedback soon. 

Regards 
Discovery Insure 
cJ
charlene J's update22 Jul 2024, 09:31
Reviewer Update
That is the same reply I received last week - i am not hopeful at all!