still no debit and now I have a random second policy too

Item: Discovery Insure
Rating: 1

I was called this morning by AON broker that informed my an internal error at Discovery was made and my monthly debit of R887 was taken of someone else's bank account with the same name, not even surname and car , just the same name.. She also said 2 amounts were taken my car insurance and another R200something amount for a second policy.. WHICH I AM NOT AWARE OF or Requested!! I want my policy details updated immediately with my correct details and my 1 and only debit due of R887 debited as it always was and want to know why another policy was activated on my profile!

Helpful (0)

Replies (2)

Discovery Insure's replyOfficial

03 Jan 2018, 12:44

Thank you for taking my call.

As discussed, we are currently investigating your concerns.

Feedback will be provided directly to you.

Regards

Preveshen
Discovery Insure

Discovery Insure's reply03 Jan 2018, 12:44

Official

Thank you for taking my call.

As discussed, we are currently investigating your concerns.

Feedback will be provided directly to you.

Regards

Preveshen
Discovery Insure

's updateReviewer Update

15 Jan 2018, 07:43

Still waiting for my debit to be taken yet I get an email to say my policy is suspended due to non payment ..which is not my fault, was promised debit would be taken last week and refund done once processed..still nothing..

's update15 Jan 2018, 07:43

Reviewer Update