RL
Ryan L

1 reviews | Active since Aug 2014

07 Mar 2025, 10:58

Stay Away...go elsewhere!!!!

So I wrote a complaint here on the 20th of January and again the 18th of February and up until today NOTHING has come from it besides their GENERATED reply here filled with empty promises. Quite frankly, they do not give a damn about their customers, surely of they cared this would have been sorted out and I would have been contacted regarding my concerns from my first complaint. Discovery Insure use to have amazing service but as they've grown their service has become putrid which is quite sad. I will NEVER recommend tem to anyone and thus is coming from a use to be avid Discovery Insure supporter. They reply to your complaint here but when you reply they no longer reply again it's all jusy for show but believe me they really do not care. Save yourself the fuss and use some other insurer. I'm sure they don't even know what my first complaint was about here on the 20th of January that they STILL didn't get sorted out.

0
Replies (1)
RL
Ryan L's update02 Apr 2025, 12:40
Reviewer Update
So again after replying here I am still waiting for you to get back to me. You asked me the way forward and I answered you on the 11th March om this post and you went quiet after. Up until today after the telephone call with someone from Discovery after she said she will get me the information, I am still waiting. Seems like I should write another review with a 1 star in order to get a response seeing you're ignoring me under one of my posts AGAIN.