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Craig H

1 reviews | Active since Jul 2013

03 Jan 2021, 12:59

Stay away from Discovery Insure

To anyone reading this, stay away from discovery for anything except their medical aid.

Discovery Insure has done the following to me over the years: - Randomly upped premiums and when they are queried, lower them again and then they are upped in two months again. - They kept handing my policy to random brokers without my knowledge or agreement. - The claims procedure was a joke. The one time I needed them they first wouldn't help because of the point above then they showed a complete lack of knowledge in regards to the road laws and I had to do their work in getting my excess back from Golden Arrow.

With all of the above, I have moved to a new and decent insurer and canceled my policy on the 15 December 2020. Surprise, surprise discovery insure has debited me again with no one able to assist.

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Replies (2)
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Craig H's update08 Jan 2021, 05:58
Reviewer Update
Morning.
Considering that I dealt with this Monday morning, where is the money back in my account and the copy of the recorded calls? How slow is your company? What is happening with the manager who **** to me? I said privately that I will take down the review only if I get what I am requesting.
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Craig H's update11 Jan 2021, 08:43
Reviewer Update
Considering it is now the 11th of January, and nothing has been done past their standard supply us with your policy number reply. It is past disgusting that this is an insurance company that claims to be the best in the country. Also makes me wonder about the "5 star" reviews they receive on this platform. Is that why they are not refunding the ****** amount? Because they used it to pay "the actors" to give them good reviews?