FS
Frank S

1 reviews | Active since May 2016

06 May 2016, 07:34

Stay Away from Discovery Insure

Paid them for years and hardly claimed. After the storms in Cape town two weeks ago, told me they wont pay for my damages. my garage looked like a swimming pool after the storm. Just renovated the house last year for the new tenants...when you need these guys the most...that's when they will disappoint you...I've cancelled my Life policy , car Insurance , health medical , vitality, now my house and credit card will be cancelled today...believe me there are better products out there...

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Replies (3)
Discovery Insure
Discovery Insure's reply06 May 2016, 08:34
Official

Thank you for your comment.

 

We have checked the assessment report finding as well as pictures at the insured risk address, both are contrary to the view in your comments. These indicate a serious need for maintenance at the address this is however is not covered under this policy.

It is regrettable that you have not taken the rejection in good light, and we urge you appeals process as outlined in the rejection letter.

 

Regards,

Sekgobola

Discovery Insure

FS
Frank S's update06 May 2016, 09:02
Reviewer Update
These were all renovated, repaired and fixed in November 2015...
Discovery Insure
Discovery Insure's reply06 May 2016, 12:09
Official

Please send us the pictures and invoice for the renovation.