1 reviews | Active since May 2017
Stay away!!!!
<p>I signed up for car insurance begining May 2017. After being brainwashed wby them with the "Insurance that reward good drivers" ..... </p> <p> </p> <p>Got my DQ device fitted in my car but it does not work!! Called them today to find out why my trips are not showing in the app...</p> <p> </p> <p>then the lady tells me to please switch on my bleutooth, location and sata while using the dq track device. I informed her that I always do that, yet when I want to check back how they rate my driving no trips aee shown exept my very first trip. </p> <p> </p> <p>She then tells me to switch on bluetooth, location and data again and keep it on for 48 hours while being connected to my device in the car.... now I asked her how they think that tis is possible as firstly my battery would die and secondly I am not able to stay whithin bleutooth range of my car for 48 hours..... the reply I got was verry rude as she asked me if I dont have a charger for my phone!!</p> <p> </p> <p>I can not believe how rude she was!</p> <p> </p> <p>So due to the fact that I can't use my dq device I am unable to record my driving which means no rewards as promised....</p> <p> </p> <p>I will defnately be switching to another insurance company very soon if they cant fix this!!!!</p>
Dear Ruan
Thanks for affording a moment to speak to us about your concerns.
We will listen to the recording between yourself and our consultant and provide feedback on the findings.
Regards
Thabani
Dear Ruan
Thanks for affording a moment to speak to us about your concerns.
We will listen to the recording between yourself and our consultant and provide feedback on the findings.
Regards
Thabani
I have still not received feedback.....
I have still not received feedback.....
