Stand alone device not sending smses

Item: Discovery Insure
Rating: 2
Author: Candace G

The stand alone device is not sending smses but it keeps reseting, so i dont receive rewards. Surely if the event was so drastic to reset the active rewards I should be getting smses telling me so....Endless troubles with Discovery Insure

Helpful (0)

Replies (4)

Discovery Insure's replyOfficial

01 Nov 2017, 10:17

Thank you for contacting us.

We have escalated your concerns to our DQ Track Management Team for urgent assistance. We will provide feedback directly to you.

We apologise for any inconvenience caused.

Regards
Discovery Insure

Discovery Insure's reply01 Nov 2017, 10:17

Official

Thank you for contacting us.

We have escalated your concerns to our DQ Track Management Team for urgent assistance. We will provide feedback directly to you.

We apologise for any inconvenience caused.

Regards
Discovery Insure

Candace G's updateReviewer Update

06 Nov 2017, 11:03

Is anyone going to get back to me and when?

Candace G's update06 Nov 2017, 11:03

Reviewer Update

Is anyone going to get back to me and when?

Discovery Insure's replyOfficial

06 Nov 2017, 12:52

Thank you for contacting us.

Kindly note that our DQ Track Management Team has tried making contact with you. They will try contacting you again.

Regards
Discovery Insure

Discovery Insure's reply06 Nov 2017, 12:52

Official

Thank you for contacting us.

Kindly note that our DQ Track Management Team has tried making contact with you. They will try contacting you again.

Regards
Discovery Insure

Candace G's updateReviewer Update

08 Nov 2017, 11:38

any feedback????????? they tried calling once on Monday while i was busy chasing up another query with discovery. They have no called back.

Candace G's update08 Nov 2017, 11:38

Reviewer Update

any feedback????????? they tried calling once on Monday while i was busy chasing up another query with discovery. They have no called back.