Speedy & very pleasant Accidental Car Damage Claim Submission & Approval Process

Accidentally damaged my car & logged my claim on the Discovery Insure website, as per their process the morning of 23/8/19. Was called by Donovan Hattingh that Friday!! afternoon at 4.45pm to follow-up & advise me of the process going forward! This was followed by an email confirming all that was discussed. An assessment booking was organised for Mon 26/8 & a follow-up SMS was also sent. The assessor Lesley Jurris @ CK Coachworks was very helpful & the assessment took 15mins, as stated. Subsequently, Donovan called me again on Wed 28/8 to confirm that my claim had been authorised, where my car would be repaired & also organised my hire car booking. It was a pleasure dealing with him, he was courteous, helpful, informative & professional, culminating in a very pleasant & quick claim submission & approval experience.