CS
Claire S

1 reviews | Active since Jan 2017

06 Jan 2017, 13:44

Speedy and professional service

<p>I had an insurance claim on some ****** household contents, and my case was assigned to Nokuthula Radebe. Within 1 week of me obtaining a police case reference number and submitting my claim to Discovery Insure, I have had a positive outcome! I am so impressed by the speedy and professional manner in which Nokuthula has handled my claim. I have never heard of such great service from an insurance company before! You have completely bowled me over. What I also think worked really well was that I had logged in pictures and documents of my important household contents on the Discovery Vault when I joined so I had a record to prove ownership. Discovery is the first insurance company that has ever suggested that, and while it was a pain at the time to load it all, it has also enabled a positive outcome in the event of a claim. </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply06 Jan 2017, 13:54
Official

Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.

Regards,

Theo Mokhine

Discovery Insure