LF
Liezel F
1 reviews | Active since Mar 2016
08 Jul 2024, 10:36
Spamming and harassment - STILL
on the 21st of June I complained about constant unwanted calls and I received feedback promising that they will address my complaint. They ****. I do NOT want to receive ANY communication from Discovery. Please STOP phoning me
"Rest assured that we will adhere to your request and refrain from contacting you further. Your privacy and satisfaction are important to us. If you need any assistance, we kindly ask you to reach out to us whenever you feel comfortable or through alternative means of communication specified by you."
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Replies (1)0
Replies (1)
Discovery Insure's replyOfficial
08 Jul 2024, 10:50Good Day Liezel
Thank you for bringing this matter to our attention.At times intermediaries using our name may try to sell products to you.
If you are a Discovery client, we can assist with getting our data team to place a block on your profile, you can also do this on our website by opting out of direct marketing.
We are however unable to place the restriction for non-Discovery clients, as we cannot ascertain the origin of these calls.
We kindly suggest that you restrict the number for added peace of mind.
Apologies for any inconvenience that may have been caused.
RegardsDiscovery Insure
Thank you for bringing this matter to our attention.At times intermediaries using our name may try to sell products to you.
If you are a Discovery client, we can assist with getting our data team to place a block on your profile, you can also do this on our website by opting out of direct marketing.
We are however unable to place the restriction for non-Discovery clients, as we cannot ascertain the origin of these calls.
We kindly suggest that you restrict the number for added peace of mind.
Apologies for any inconvenience that may have been caused.
RegardsDiscovery Insure
Discovery Insure's reply08 Jul 2024, 10:50
Official
Good Day Liezel
Thank you for bringing this matter to our attention.At times intermediaries using our name may try to sell products to you.
If you are a Discovery client, we can assist with getting our data team to place a block on your profile, you can also do this on our website by opting out of direct marketing.
We are however unable to place the restriction for non-Discovery clients, as we cannot ascertain the origin of these calls.
We kindly suggest that you restrict the number for added peace of mind.
Apologies for any inconvenience that may have been caused.
RegardsDiscovery Insure
Thank you for bringing this matter to our attention.At times intermediaries using our name may try to sell products to you.
If you are a Discovery client, we can assist with getting our data team to place a block on your profile, you can also do this on our website by opting out of direct marketing.
We are however unable to place the restriction for non-Discovery clients, as we cannot ascertain the origin of these calls.
We kindly suggest that you restrict the number for added peace of mind.
Apologies for any inconvenience that may have been caused.
RegardsDiscovery Insure