FT
Florence T

1 reviews | Active since Oct 2010

29 Apr 2015, 05:17

So much about caring about customer concerns

Nine days later haven't received a response from Discovery after my complaint on the 20th. I was suppose to receive a call from them the same day. Their attitude has confirmed my thoughts about this company it's time for me to cut ties.

0
Replies (1)
Discovery Insure
Discovery Insure's reply29 Apr 2015, 10:13
Official
Hello flojoe,

Thank you for speaking to me today.

Once again, I am so sorry for dropping the ball in this regard. As per our discussion, the matter at hand has been resolved accordingly.

I appreciate your patience.

Kind Regards,
Tsholofelo
Discovery Insure