1 reviews | Active since Apr 2017
So dissapointed.
When I got my car in April this year I insured it with discovery at a certain price. Then this month I wanted to add more assets to that policy and I was told that there was a system error because 2 policies were created with the same ID number by Dumisani.
To sort this out I was told by Roy Chilivumbo that the policy had to be cancelled and reloaded. When this was done my premium was increased. No one acknowledged that this was discovery's error. And now I have to pay for their mistake.
Angry and dissapointed with the way I was treated.
Thank you for taking my call.
As discussed, we are currently investigating your premium increase, this has also been escalated to our Sales Management Team for further assistance.
We apologise for any inconvenience that may have been caused.
Regards
Preveshen
Discovery Insure
Best regards,
Thank you for taking my call.
As discussed, we are currently investigating your premium increase, this has also been escalated to our Sales Management Team for further assistance.
We apologise for any inconvenience that may have been caused.
Regards
Preveshen
Discovery Insure
Best regards,
Good day Conny
As discussed, we are still busy investigation your complaint.
Regards
Preveshen
Discovery Insure
Best regards,
Good day Conny
As discussed, we are still busy investigation your complaint.
Regards
Preveshen
Discovery Insure
Best regards,
Hi Conny
As discussed, We will provide feedback to you by close of business on the 10th of October 2017.
Regards
Preveshen
Discovery Insure
Best regards,
Hi Conny
As discussed, We will provide feedback to you by close of business on the 10th of October 2017.
Regards
Preveshen
Discovery Insure
Best regards,
