DG
Denise G
1 reviews | Active since May 2020
18 May 2020, 22:02
Sloppr customer service at least.
18 days ago the sum of R2546.89 was deducted from my husband's Capitec account. It was somebody else's installment that went off from his account. Since then he has spoken various agents plus emails to management to no avail. First they said they put in one wrong digit that's why it was wrongfully taken. It would be painful back in 48hrs. Then a week then it is by financials to be signed off. It was our last money in bank and seeing it is lockdown was needed urgently. My husband is SB De Goede ID ***. Thank you very much.
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Replies (1)Discovery Insure's replyOfficial
19 May 2020, 08:28Good day Denise G
Thank you for raising your concerns.
We are looking into the matter and a resolution is being sought.
Apologies for any inconvenience that may have been caused.
More will be communicated to you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We are looking into the matter and a resolution is being sought.
Apologies for any inconvenience that may have been caused.
More will be communicated to you directly.
Regards
Discovery Insure
Discovery Insure's reply19 May 2020, 08:28
Official
Good day Denise G
Thank you for raising your concerns.
We are looking into the matter and a resolution is being sought.
Apologies for any inconvenience that may have been caused.
More will be communicated to you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We are looking into the matter and a resolution is being sought.
Apologies for any inconvenience that may have been caused.
More will be communicated to you directly.
Regards
Discovery Insure
