Skirting obligations through lethargy

I'm a new Discovery Insure client. I've opted to have the DQ Track installed in order to get the savings on petrol and to get more Vitality points. <br> I've started on the 3rd, according to the contract I've got 14 days for them to install the DQ Track otherwise I'm not eligible for the points/savings. <br> <br> I've organised to have the DQ Track installed on the 11th of August - no-one pitched.<br> I've organised to have the DQ Track installed on the 17th of August - no-one pitched.<br> <br> Now it is more than 14 days after the inception of the contract, and Discovery is no longer obligated to let August count as I'm now over 14 days without installing the DQ Track.<br> Which is lame seeing that it is not due to my fault that the DQ Track is not installed.