1 reviews | Active since Jan 2017

28 Jan 2017, 08:12

Simple claims process

<p>I had been in a bit of a fender bender on the 22 Jan which required me to put in a claim with my insurance (Discovery insure), I called the very next day and spoke with an Alexa Naidoo who was quite helpful, she explained the process and what was required of me, in all the process was a lot more seamless than I thought it would be as it took just 4 days and my claim was approved and my car was booked with the panel beaters which will be going in next Tuesday, I think the customer service that I received from Alexa-Rae Naidoo and discovery was excellent and simple, thank you Alexa you made this experience a pleasant one.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply30 Jan 2017, 09:10
Official

Thank you for recognizing the great service you received from Alexa-Rae.

We will ensure that this post is shared with her manager.

Regards,

Sakhe

Discovery Insure

Best regards,