MG
Mandisa Gxumisa-Ngubane

1 reviews | Active since Jan 2019

27 Jan 2019, 19:43

Simon , you are the man!!

I dont know where to start, i am sooo relieved and happy that when it was time to choose my insurer I chose discovery insure, last night we had a motor vehicle accident, i was assisted with proficiency and understanding, my car was towed away from the scene and Vincent made sure I was safe and nobody needed medical assistance, This morning I was dazzled again by Simon Ngoepe and his team leader the way they smoothly handled my car hire request, he is such a patient agent, even when I lost my cool frustrated with Avis, he is passionate about customer satisfaction and I'm very fussy when it comes to good customer service, i was a team manager at Cellc years ago, so I love it when there's agents out there who still love putting a customer first, you are a valuable asset to discovery insure, for those moments we spoke you made me forget about the stress of the accident and made our interactions humorous, thank you Discovery Insure. I take my hat off , you have grown big but still treat us as vips.

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Replies (1)
Discovery Insure
Discovery Insure's reply28 Jan 2019, 11:51
Official
Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Simon will be delighted to receive your compliment.

Regards
Discovery Insure