1 reviews | Active since Aug 2016
SICKENING SILENCE FROM DISCOVERY INSURE
Last year August we had an accident where one of our vehicles damaged our neigbours wall. My neighbours do not live in the property . I called them immediately to let them know what happened and apologized and said that my insurer were given the details of the accident .
This happened in 2024. I just happened to follow up with them and just assumed that Discoery has finalised this issue with them. I was absolutely shocked to find out that not only were they not compensated for the damage but after several calls/emails with discovery they are still to get feedback.
How **********. Imagine . They did not cause this accident. They did not ask for it and this is how Discovery deals with it. August of 2024 and still nothing.
I then emailed them last week and have received the same silence. ***;***;***
They have my neighbours email address and contact numbers but choose not to communicate. Who does that
No acknowledgement . NOTHING.
This is what our premiums gives us. ZERO SERVICE!!!!!
SICKENING S
Yes, I have received a call and wss informed that an email was sent to the third party for the remaining documents.
I hope this will be resolved asap.
Regards
Tracey
Yes, I have received a call and wss informed that an email was sent to the third party for the remaining documents.
I hope this will be resolved asap.
Regards
Tracey
