QL
Qanita L
1 reviews | Active since Apr 2020
07 Feb 2025, 11:05
Sick Service!
I have Discovery medical aid and Discovery Insure and of all the times I have dealt with Discovery I have never had such unpleasant service... or lack of service at all. After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
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Replies (3)QL
Qanita L's updateReviewer Update
10 Feb 2025, 16:03 I have Discovery medical aid and Discovery Insure and of all the times I have dealt with Discovery I have never had such unpleasant service... or lack of service at all.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
QL
Qanita L's update10 Feb 2025, 16:03
Reviewer Update
I have Discovery medical aid and Discovery Insure and of all the times I have dealt with Discovery I have never had such unpleasant service... or lack of service at all.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
QL
Qanita L's updateReviewer Update
10 Feb 2025, 16:03 I have Discovery medical aid and Discovery Insure and of all the times I have dealt with Discovery I have never had such unpleasant service... or lack of service at all.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
QL
Qanita L's update10 Feb 2025, 16:03
Reviewer Update
I have Discovery medical aid and Discovery Insure and of all the times I have dealt with Discovery I have never had such unpleasant service... or lack of service at all.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
QL
Qanita L's updateReviewer Update
10 Feb 2025, 16:03 I have Discovery medical aid and Discovery Insure and of all the times I have dealt with Discovery I have never had such unpleasant service... or lack of service at all.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
QL
Qanita L's update10 Feb 2025, 16:03
Reviewer Update
I have Discovery medical aid and Discovery Insure and of all the times I have dealt with Discovery I have never had such unpleasant service... or lack of service at all.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.
After waiting 2 weeks to get a response from Shaylin Govender who was dealing with my query... no response to 4 emails and not available twice when I called in. Then I complain after no team leader is available to speak to me (as usual) I get correspondence from Thami Masina who is the team lead and will assist me... ghosts me. How do we expect the subordinates to behave if the superiors are just as *********. It is a Shame... and I have 3 vehicles listed with Discovery Insure... soon to be taking my business elsewhere.