YG
Yvonne Gertse-Visser

1 reviews | Active since May 2017

06 Sept 2017, 10:26

Short Term Insurance

My Short Term Policy has lapsed. They re-instate it for me. My only downfall was that they could not re-instate it for me from day 1. My Salary only get paid in my account on the 15th. I asked and they said no. If I do instate from day one they will debit my account 48hours later and not double on the 15th. I asked for a double debit order and they said no. I've been with them for a while now. I do not want to leave Discovery and had good experience with them. That was sad and at the moment I do not have cover. I hope and trust nothing bad is going to happen until 15th

0
Replies (1)
Discovery Insure
Discovery Insure's reply06 Sept 2017, 11:49
Official

Thank you for taking my call.

I am sorry that we do not have a different outcome, the policy was setup correctly according to policy reissue terms.

Regards,

Sakhe

Discovery Insure