RP
Regasen P
1 reviews | Active since May 2020
10 Jun 2026, 15:47
Shoddy claims process
Sadly their service team let's their sales personnel down. Claim shortage
Helpful (0)
Replies (3)0
Replies (3)
Discovery Insure's replyOfficial
10 Jun 2026, 16:03Good day
We’re sorry to hear about your experience. We will look into the matter, and an agent will contact you shortly to assist further.
Regards
Discovery Insure
We’re sorry to hear about your experience. We will look into the matter, and an agent will contact you shortly to assist further.
Regards
Discovery Insure
Discovery Insure's reply10 Jun 2026, 16:03
Official
Good day
We’re sorry to hear about your experience. We will look into the matter, and an agent will contact you shortly to assist further.
Regards
Discovery Insure
We’re sorry to hear about your experience. We will look into the matter, and an agent will contact you shortly to assist further.
Regards
Discovery Insure
Discovery Insure's replyOfficial
10 Jun 2026, 16:55Good day
Thank you for taking the time to speak with us. We confirm that you have requested a follow-up call tomorrow morning to further engage regarding your claim. We will ensure that we contact you as arranged.
Regards
Discovery Insure
Thank you for taking the time to speak with us. We confirm that you have requested a follow-up call tomorrow morning to further engage regarding your claim. We will ensure that we contact you as arranged.
Regards
Discovery Insure
Discovery Insure's reply10 Jun 2026, 16:55
Official
Good day
Thank you for taking the time to speak with us. We confirm that you have requested a follow-up call tomorrow morning to further engage regarding your claim. We will ensure that we contact you as arranged.
Regards
Discovery Insure
Thank you for taking the time to speak with us. We confirm that you have requested a follow-up call tomorrow morning to further engage regarding your claim. We will ensure that we contact you as arranged.
Regards
Discovery Insure
Discovery Insure's replyOfficial
11 Jun 2026, 11:55Good day
Thank you for engaging with us regarding your claim.
Please note that we use the settlement letter to process payment of the outstanding amount to the bank, rather than the settlement quote, as the quote is only an estimate.
We sincerely apologise for your dissatisfaction and the service and communication experience you have had. This is not the level of service we aim to provide.
Kindly note that the settlement letter is valid until 19 July 2026, and proceeding within this timeframe helps ensure that the settlement does not increase due to interest.
Please provide us with feedback on whether you will be signing the settlement letter, so that we can proceed with finalising your claim.
We remain committed to achieving the best possible outcome for you as our valued client, and to improving our communication throughout this process.
Regards
Discovery Insure
Thank you for engaging with us regarding your claim.
Please note that we use the settlement letter to process payment of the outstanding amount to the bank, rather than the settlement quote, as the quote is only an estimate.
We sincerely apologise for your dissatisfaction and the service and communication experience you have had. This is not the level of service we aim to provide.
Kindly note that the settlement letter is valid until 19 July 2026, and proceeding within this timeframe helps ensure that the settlement does not increase due to interest.
Please provide us with feedback on whether you will be signing the settlement letter, so that we can proceed with finalising your claim.
We remain committed to achieving the best possible outcome for you as our valued client, and to improving our communication throughout this process.
Regards
Discovery Insure
Discovery Insure's reply11 Jun 2026, 11:55
Official
Good day
Thank you for engaging with us regarding your claim.
Please note that we use the settlement letter to process payment of the outstanding amount to the bank, rather than the settlement quote, as the quote is only an estimate.
We sincerely apologise for your dissatisfaction and the service and communication experience you have had. This is not the level of service we aim to provide.
Kindly note that the settlement letter is valid until 19 July 2026, and proceeding within this timeframe helps ensure that the settlement does not increase due to interest.
Please provide us with feedback on whether you will be signing the settlement letter, so that we can proceed with finalising your claim.
We remain committed to achieving the best possible outcome for you as our valued client, and to improving our communication throughout this process.
Regards
Discovery Insure
Thank you for engaging with us regarding your claim.
Please note that we use the settlement letter to process payment of the outstanding amount to the bank, rather than the settlement quote, as the quote is only an estimate.
We sincerely apologise for your dissatisfaction and the service and communication experience you have had. This is not the level of service we aim to provide.
Kindly note that the settlement letter is valid until 19 July 2026, and proceeding within this timeframe helps ensure that the settlement does not increase due to interest.
Please provide us with feedback on whether you will be signing the settlement letter, so that we can proceed with finalising your claim.
We remain committed to achieving the best possible outcome for you as our valued client, and to improving our communication throughout this process.
Regards
Discovery Insure