DP
Dion P

1 reviews | Active since Oct 2019

26 Nov 2021, 16:34

Shocking service from Discovery Insure

I have now lodged two claims for items that were damaged on my house. Despite frequent follow ups made by myself and promises made by Discovery Insure Agents, weeks have passed and neither claim has been finalized, with no work being completed, althoughg both claims were approved by Discovery Insure. SHOCKING AND UNACCEPTABLE SERVCE!! Does it really take weeks to get a claim sorted out?

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Replies (1)
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Dion P's update03 Feb 2022, 09:16
Reviewer Update
Hello Discovery Insure,

Thank you for sorting my one claim out but despite numerous promises being made, the second claim has still not been dealt with. How can I get this sorted out?? I am beyond frustrated at this lack of service, which has now been going on for four months (Claim number ***)!!