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paulbarow P

1 reviews | Active since Oct 2016

02 Feb 2024, 15:51

SHOCKING SERVICE

With many weeks passing by, emails, WhatsApp's to 3 Brokers in the Durban offices, I am simply ignored and absolute ***ards. You want my business and yet when I need something and request for help, its like looking for a needle in a haystack. I never expected such POOR service from these 3 individuals and they left me no option but to resort to Hello Peter as well as attempting to address several emails to others who IGNORE ME. I am hoping someone in a SENIOR Management position will address this with me soonest.

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Replies (1)
Discovery Insure
Discovery Insure's reply02 Feb 2024, 16:45
Official
Good Day Paul

We've escalated your concerns to the management team for urgent assistance. Feedback will be provided to you as soon as possible. 

Regards
Discovery Insure