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paulbarow P
1 reviews | Active since Oct 2016
02 Feb 2024, 15:51
SHOCKING SERVICE
With many weeks passing by, emails, WhatsApp's to 3 Brokers in the Durban offices, I am simply ignored and absolute ***ards. You want my business and yet when I need something and request for help, its like looking for a needle in a haystack. I never expected such POOR service from these 3 individuals and they left me no option but to resort to Hello Peter as well as attempting to address several emails to others who IGNORE ME. I am hoping someone in a SENIOR Management position will address this with me soonest.
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Replies (1)Discovery Insure's replyOfficial
02 Feb 2024, 16:45Good Day Paul
We've escalated your concerns to the management team for urgent assistance. Feedback will be provided to you as soon as possible.
Regards
Discovery Insure
We've escalated your concerns to the management team for urgent assistance. Feedback will be provided to you as soon as possible.
Regards
Discovery Insure
Discovery Insure's reply02 Feb 2024, 16:45
Official
Good Day Paul
We've escalated your concerns to the management team for urgent assistance. Feedback will be provided to you as soon as possible.
Regards
Discovery Insure
We've escalated your concerns to the management team for urgent assistance. Feedback will be provided to you as soon as possible.
Regards
Discovery Insure
