GS
Gerbrand S
1 reviews | Active since Apr 2018
24 Feb 2023, 13:08
She Put the phone down in my ear!
I was calling to check in on a claim that has been logged on the 11th of Feb already - It is now the 24th of Feb.
It has been standing still for the past 13 days - and while checking your Call assistant DISCONNECTED THE CALL!
I had to start the entire process again.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
24 Feb 2023, 13:17Dear Gerbrand,
Thank you for making us aware of this matter, we are truly sorry for the inconvenience.
We will ensure that you are contacted and feedback provided.
Regards,
Discovery Insure
Thank you for making us aware of this matter, we are truly sorry for the inconvenience.
We will ensure that you are contacted and feedback provided.
Regards,
Discovery Insure
Discovery Insure's reply24 Feb 2023, 13:17
Official
Dear Gerbrand,
Thank you for making us aware of this matter, we are truly sorry for the inconvenience.
We will ensure that you are contacted and feedback provided.
Regards,
Discovery Insure
Thank you for making us aware of this matter, we are truly sorry for the inconvenience.
We will ensure that you are contacted and feedback provided.
Regards,
Discovery Insure
GS
Gerbrand S's updateReviewer Update
24 Feb 2023, 13:40I have phoned back since - and Zara I believe was a HUGE BOON to your business!
She helped me with a SMILE in my ear!
She helped me with a SMILE in my ear!
GS
Gerbrand S's update24 Feb 2023, 13:40
Reviewer Update
I have phoned back since - and Zara I believe was a HUGE BOON to your business!
She helped me with a SMILE in my ear!
She helped me with a SMILE in my ear!