TM
Thandi M

1 reviews | Active since Oct 2023

21 Nov 2023, 09:09

Shamanie's Compliment

I spoke to Shamanie Naidoo from Insure retentions regarding a query that has been long outstanding and going back and forth with no definite resolution or call back. I spoke to Shamanie on the 20/11/2023, to say she gave me exceptional service would be an understatement. She was consistent with calling back, with giving feedback. my query was resolved in a day with her taking over my query. exceptional service till the end. People like Shamanie are a rare especially in the insure division. I appreciate all efforts put in resolution. Shamanie you are a superstar, I wish I can take you in all divisions of Discovery.

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Replies (1)
Discovery Insure
Discovery Insure's reply21 Nov 2023, 09:18
Official
Good day Thandi

Thank you so much for your kind words! We really appreciate your compliment, and it means a lot to us. We are glad that we were able to meet your expectations and provide you with a positive experience. 

Regards
Discovery Insure