MM
Madidimalo M
1 reviews | Active since Sept 2018
02 Dec 2020, 12:21
SHAFICK ALLOW - RETENTIONS (DISCOVERY INSURE) - SANDTON BRANCH
I have been with Discovery Insure for almost 2 years and when I couldn't continue with them anymore, I had to cancel. The reason for cancellation was clearly based on personal reasons (vehicle sold) and not the service. I spoke to their retention consultant Shafick Allow and I have to say he was awesome. From the time I spoke to him to when the policy was cancelled and a refund processed, it was a flawless process.
They removed the tracker from the car and refund processed, all this in less than 3 days. I'm really grateful for the help I got. It made my day and the stress of selling the car much easier. Shafick, keep up the good service and one!! You are an absolute STAR!!!
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Replies (1)Discovery Insure's replyOfficial
02 Dec 2020, 14:51Good day Madidimalo M
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Discovery Insure's reply02 Dec 2020, 14:51
Official
Good day Madidimalo M
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
