Service With Empathy

<p>Having your house broken into on a Sunday morning while you are at church gives the impression that you have been watched and monitored over a period of time. Finding that everything valuable has been ******, even your bedroom has been invaded leaves you feeling naked, helpless and exploding with anger. However, when your insurance consultant is someone like Ms. Nokuthula Radebe of Discovery Insure, all these experiences and emotions are somewhat softened. Ms. Radebe processed my claim expeditiously, was very understanding, empathic, and was like a psychologist in the way she dealt with me. </p> <p> </p> <p>Thank you to Discovery Insure for having a consultant like Ms. Radebe. Also, thank you Discovery Insure for the wonderful insurance product you have. I had no runaround.. Everything was straightforward and quick. Thank you.</p> <p> </p> <p>Jabulani Zikhali</p> <p>Avoca Hills, Durban</p>