1 reviews | Active since Jan 2013
Service redeemed after no feedback *Walter Mogale*
<p>I had a query on a policy that was added to my profile without my knowledge. I battled for over a week for feedback and was furious with the 2 consultants who never bothered to get back to me from Discovery Insure.</p> <p> </p> <p>I reached Walter Mogale - and he had a tough job on his hands. I was fraustrated and annoyed and he was calm and patient. He took my details, and promised to call me back with feedback which he duly did.</p> <p><br />Walter went out of his way to get to the bottom of a very long and complicated story. He actually saved a huge potential problem as I had inadvertantly cancelled my insurance and was driving around in my fully paid of car - not knowing this.</p> <p> </p> <p>I have since re-activated - purely because of Walters excellent service. He is an asset to Discovery insure - and a pleasure to deal with.</p> <p>Kind Regards</p> <p>Michelle </p>
Dear Michelle
We're pleased to read your feedback on your experience with Walter, thank you for the time afforded.
It’s important to us that you are always pleased with the service and value we offer.
Regards
Thabani
Dear Michelle
We're pleased to read your feedback on your experience with Walter, thank you for the time afforded.
It’s important to us that you are always pleased with the service and value we offer.
Regards
Thabani
