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BT
Benjamin T

1 reviews | Active since Jan 2018

11 Oct 2018, 14:41

service level

im having trouble doing a entity merge this has been on going for two weeks each time i speek to a consultant they tell me a different story

0
Replies (6)
Discovery Insure
Discovery Insure's reply11 Oct 2018, 16:35
Official

Good day Benjamin

Thank your raising your concerns.

We are investigating this query and a resolution sought.

Feedback will be provided directly to you.

Regards
Thami

Best regards,

BT
Benjamin T's update15 Oct 2018, 12:28
Reviewer Update
Still awaiting Feedback i have to phone each time there is no feedback from you guys at all utterly useless service
BT
Benjamin T's update15 Oct 2018, 12:36
Reviewer Update
Think i should cancel this policay due to lack of service from Discovery
Discovery Insure
Discovery Insure's reply15 Oct 2018, 13:29
Official

Good Day Mr Thomas

Please note that the Estimated Time of Completion on this query is 15:00pm as per feedback received by our technical team.

Thank you for your patience.

Regards
Discovery Insure

Best regards,

BT
Benjamin T's update15 Oct 2018, 13:32
Reviewer Update
if this is not resolved consider this policy canceled i have to pay for something that im unable to use im requesting a discounted monthly cost of this policy or refund of my money
BT
Benjamin T's update15 Oct 2018, 13:34
Reviewer Update
Please contact me as to this matter URGENTLY