Service is poor !

<p>We have lodged a claim on Monday, 10 July 2017. After numerous phone calls and emails from myself, 11 calendar days later our car is still not booked with a panel beater. They first booked the damaged car in with a panel beater in Ellisras after I have telephonically requested that the vechicle must be booked with a panel beater in the Johannesburg area. I have received an authorization from Discovery this afternoon with a panel beater company in Randburg who informed me that they do not work with Discovery Insure. I was very surprised and obviously back to square one............</p>