********** Service from Discovery

Absolute ********** service! My vehicle went in for repairs on the 19th June to a approved Discovery repair centre, Renew-it. I received my vehicle back on the 5th July. My vehicle starting smoking the minute I drove out of the repair centre. The vehicle was taking back immediately to Renew-it. Renew-it claimed that it was not their fault, I left the vehicle at the repair centre as I could not drive it. I phoned Discovery immediately to inform them of the situation. Discovery advised that they would get in contact and send out their own assessor to look at the fault. Since 5 July I have been following up diligently with Discovery. I eventually escalated this to a manager, Ntombi Sumbana. The manager could not help me what so ever, could not give me feedback after two weeks of following up, could not assist with a rental vehicle, claimed that I have not been following up with Discovery, only once. This is horrible service as I now have to endure cost for Uber. It stuns me that a manager can not give feedback, nor manage her team to provide feedback. Would definitely not recommend.