AL
Alec L

1 reviews | Active since Sept 2013

11 Sept 2015, 12:48

Service Excellence

I reported a small claim to Discovery in respect of a dent to my Ford Eco Sport. I was frustrated with the lack of the necessary attention I required until the intervention of Tarryn Marais who with enthusiasm and a great attitude supp**** me with all the information I required...it just proves what 1 person can do to restore the confidence of a customer...Well done Tarryn and thank you. You were at the receiving end of my frustration and you handled the matter very professionally.<br> <br> Alec Lambert

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Replies (1)
Discovery Insure
Discovery Insure's reply11 Sept 2015, 15:04
Official
Hello alambert,

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.

Kind Regards
Kesh Bassdhev