MH
Mark H

1 reviews | Active since Dec 2010

16 Apr 2024, 19:41

Secretive Attempt at High Premium Increases

Discovery Insure increased my insurance premium by over 30%. They did not send me any amended policy schedule justifying or detailing any of the changes. When I called in to inquire about the reasons the agents could not explain. I requested an amended policy scheduled to be sent so I could see the details. They have not sent this despite undertaking to do so about 2 weeks ago.

0
Replies (1)
Discovery Insure
Discovery Insure's reply16 Apr 2024, 20:27
Official
Dear Mark,
Please accept our heartfelt apologies for any inconvenience caused and thank you for bringing this matter to our attention. 
We have escalated this concern to the appropriate department and will provide feedback as soon as possible. 
RegardsDiscovery Insure