FM
Fulufhelo M
1 reviews | Active since Aug 2022
29 Aug 2022, 10:51
Sandile Mhlanga
I’m disappointed in the service I received, firstly they tired to keep me on board with the insurance but struggled to match the competitors Qoute so I requested to cancel my policy with Discovery on the 16th of August and till today they haven’t cancelled my insurance and also haven’t given me my Refund.
This is a serious inconvenience and so unprofessional and lack of communication, Sandile does not even communicate with me in terms of any delays.
May I please have my Refund processed today. Truly disappointed and uncertified with the inconvenience caused
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Replies (1)FM
Fulufhelo M's updateReviewer Update
29 Aug 2022, 11:31Good day I was told to wait 7 to 10 days for refund on the 16th of August
It’s now the 29th of August and no you telling me again to Wait 5 to 7 days.
Wow this is so not on, such a huge inconvenience and disappointed by this honesty.
Why does it have to take so long when I’m also using a discovery bank account for it to reflect.
It’s now the 29th of August and no you telling me again to Wait 5 to 7 days.
Wow this is so not on, such a huge inconvenience and disappointed by this honesty.
Why does it have to take so long when I’m also using a discovery bank account for it to reflect.
FM
Fulufhelo M's update29 Aug 2022, 11:31
Reviewer Update
Good day I was told to wait 7 to 10 days for refund on the 16th of August
It’s now the 29th of August and no you telling me again to Wait 5 to 7 days.
Wow this is so not on, such a huge inconvenience and disappointed by this honesty.
Why does it have to take so long when I’m also using a discovery bank account for it to reflect.
It’s now the 29th of August and no you telling me again to Wait 5 to 7 days.
Wow this is so not on, such a huge inconvenience and disappointed by this honesty.
Why does it have to take so long when I’m also using a discovery bank account for it to reflect.