1 reviews | Active since Jan 2015
Sales agents and supervisors upset because other insurers are cheaper
Got a call for a quote. The supervisor that I spoke to was quite upset that I have good insurance and abruptly ended the call.
I get that Discovery couldn't beat my insurance, but don't get upset with customers that we have better insurance than you can provide!
I was on the phone for 30 minutes and did not get a quote and the household contents I was interested in covering will now not be covered because the agent got upset. Poor effort by the sales/quotes team. I'm surprised you have any customers with these bad attitudes.
Thank you for taking my call.
As discussed, we are investigating your concerns and will address the matter internally.
Regards
Preveshen
Discovery Insure
Thank you for taking my call.
As discussed, we are investigating your concerns and will address the matter internally.
Regards
Preveshen
Discovery Insure
