JvdM
Johan van der Mescht
1 reviews | Active since Dec 2019
29 Aug 2023, 09:16
Sad how valuable services will be after monthly hard earned money is spend on insurance.
Claim logged on 25/08/2023 and email confirmation received. Ive rep**** to Dineo Khatswa the claims administrator as well as copied discovery insure in the email. several emails have been send and still no reply.....This is my second bad customer experience with Discovery insure.....Really sad to know how we (customers) will be treated when assistance is needed.
Helpful (0)
Replies (1)0
Replies (1)Discovery Insure's replyOfficial
29 Aug 2023, 09:22Good Day Johan van der Mescht
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused.
Please allow us to look into the matter and we will contact you to address your concerns.
Regards
Discovery Insure
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused.
Please allow us to look into the matter and we will contact you to address your concerns.
Regards
Discovery Insure
Discovery Insure's reply29 Aug 2023, 09:22
Official
Good Day Johan van der Mescht
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused.
Please allow us to look into the matter and we will contact you to address your concerns.
Regards
Discovery Insure
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused.
Please allow us to look into the matter and we will contact you to address your concerns.
Regards
Discovery Insure
