NA
Nadya A
1 reviews | Active since Jul 2024
29 Jul 2024, 09:33
Rude service
You can only cancel your policy over the phone. No email or WhatsApp. The company kept me hanging for 2 weeks for a consultant to stick to an agreed upon call time and then when I was finally able to take the call the consultant was rude and abruptly put the phone down.
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Replies (1)
Discovery Insure's replyOfficial
29 Jul 2024, 09:44Good day Nadya,
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the policy.
Regards
Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the policy.
Regards
Discovery Insure
Discovery Insure's reply29 Jul 2024, 09:44
Official
Good day Nadya,
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the policy.
Regards
Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the policy.
Regards
Discovery Insure