TK
Teboho K
1 reviews | Active since Jun 2013
30 Oct 2025, 14:03
Rude Discovery Insurance agent
I received an unsolicited marketing phone call from Discovery Insurance agent, phone number +*** on 30 Oct 225. I was asked if I should consider a comprehensive insurance quote which is likely to bet my current insurance premium. When I refused the offer and while giving reasons of my decline, this rude agent drop a call on me. I will never ever ever take any product from Discovery, and will advise those close to me to do the same.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
30 Oct 2025, 14:19Hi Teboho
Thank you for bringing this to our attention. We sincerely apologise for the unsolicited call you received, and even more so for the manner in which the interaction was handled. This is not the standard of service we expect from our representatives, and we completely understand your frustration.
We take matters like this seriously and have referred your feedback to our Sales team to investigate and address the behaviour accordingly.
We truly value your feedback, and we are sorry that this experience has left such a negative impression. Thank you for giving us the opportunity to correct it.
Regards
Discovery Insure
Thank you for bringing this to our attention. We sincerely apologise for the unsolicited call you received, and even more so for the manner in which the interaction was handled. This is not the standard of service we expect from our representatives, and we completely understand your frustration.
We take matters like this seriously and have referred your feedback to our Sales team to investigate and address the behaviour accordingly.
We truly value your feedback, and we are sorry that this experience has left such a negative impression. Thank you for giving us the opportunity to correct it.
Regards
Discovery Insure
Discovery Insure's reply30 Oct 2025, 14:19
Official
Hi Teboho
Thank you for bringing this to our attention. We sincerely apologise for the unsolicited call you received, and even more so for the manner in which the interaction was handled. This is not the standard of service we expect from our representatives, and we completely understand your frustration.
We take matters like this seriously and have referred your feedback to our Sales team to investigate and address the behaviour accordingly.
We truly value your feedback, and we are sorry that this experience has left such a negative impression. Thank you for giving us the opportunity to correct it.
Regards
Discovery Insure
Thank you for bringing this to our attention. We sincerely apologise for the unsolicited call you received, and even more so for the manner in which the interaction was handled. This is not the standard of service we expect from our representatives, and we completely understand your frustration.
We take matters like this seriously and have referred your feedback to our Sales team to investigate and address the behaviour accordingly.
We truly value your feedback, and we are sorry that this experience has left such a negative impression. Thank you for giving us the opportunity to correct it.
Regards
Discovery Insure
Discovery Insure's replyOfficial
30 Oct 2025, 15:01Hi Teboho
We can confirm that the call you received was not from our internal sales team and may have been made by an intermediary.
Our apologies for the inconvenience. Please visit the following link to opt out of contact https://www.discovery.co.za/corporate/opt-out
You may also register on the national opt out database : https://nationaloptout.org. Please note that at times intermediaries using our name may try to sell products to you. We kindly suggest that you restrict the number for added peace of mind.
Also, to avoid receiving unsolicited telemarketing calls, you can register at the Direct Marketing Association of SA (DMASA). Here are the details for DMASA: www.dmasa.org - ***- ***
Regards
Discovery Insure
We can confirm that the call you received was not from our internal sales team and may have been made by an intermediary.
Our apologies for the inconvenience. Please visit the following link to opt out of contact https://www.discovery.co.za/corporate/opt-out
You may also register on the national opt out database : https://nationaloptout.org. Please note that at times intermediaries using our name may try to sell products to you. We kindly suggest that you restrict the number for added peace of mind.
Also, to avoid receiving unsolicited telemarketing calls, you can register at the Direct Marketing Association of SA (DMASA). Here are the details for DMASA: www.dmasa.org - ***- ***
Regards
Discovery Insure
Discovery Insure's reply30 Oct 2025, 15:01
Official
Hi Teboho
We can confirm that the call you received was not from our internal sales team and may have been made by an intermediary.
Our apologies for the inconvenience. Please visit the following link to opt out of contact https://www.discovery.co.za/corporate/opt-out
You may also register on the national opt out database : https://nationaloptout.org. Please note that at times intermediaries using our name may try to sell products to you. We kindly suggest that you restrict the number for added peace of mind.
Also, to avoid receiving unsolicited telemarketing calls, you can register at the Direct Marketing Association of SA (DMASA). Here are the details for DMASA: www.dmasa.org - ***- ***
Regards
Discovery Insure
We can confirm that the call you received was not from our internal sales team and may have been made by an intermediary.
Our apologies for the inconvenience. Please visit the following link to opt out of contact https://www.discovery.co.za/corporate/opt-out
You may also register on the national opt out database : https://nationaloptout.org. Please note that at times intermediaries using our name may try to sell products to you. We kindly suggest that you restrict the number for added peace of mind.
Also, to avoid receiving unsolicited telemarketing calls, you can register at the Direct Marketing Association of SA (DMASA). Here are the details for DMASA: www.dmasa.org - ***- ***
Regards
Discovery Insure