Rude Consultant at Discovery Insure

<p>I contacted the consultant who was assigned to my 3rd party claim,who was according to their call centre supposed to have contaced me 3 days ago already. Upon calling Themba Mkhabela i offered to give my claim number before telling him who i was (as per norm with all call centres and agencies). He rudely demanded for my name and said I was rude for giving claim number before giving my name. I was shocked by hes approach and I later in the conversation told him he is unproffesional,he then in a condescending voice said well thats how hes tone is.</p> <p>I am appaulled by hes lack of proffessionalism and rudeness. I am glad I am not a discovery client if this is the kind of people they hire to jelp clients.</p>