Rude call center agent

<p>I'm glad i'm not one of your existing clients if this is the way you treat them.</p> <p>Below is the gist of the telephone conversation I just had with one ofyour employees.</p> <p> </p> <p>Idiot: Hi my name is Idiot, I'm calling from (CCi?) regarding the discovery insure policy you just cancelled.</p> <p>Me: um hi ... I don't have a discovery insure policy</p> <p>Idiot: I KNOW! you JUST canceled it.</p> <p>Me: No, I've never had a discovery insure policy ever. I think you have the wrong number</p> <p>Idiot: Gives me someone elses name and surname.</p> <p>Me: No thats not me.</p> <p>Idiot: doesn't apologize. ends phone call.</p>