RF
Romelia F

1 reviews | Active since Nov 2021

22 Mar 2023, 14:16

******* service

*** Claim number So I put a claim in over a month ago for husbands car, the car was meant to go away Monday but guess what no Uber voucher arranged. We asked for the voucher 2 weeks ago the claims handler claimed to be on sick but no out of office notice Upon speaking to a supervisor for 45 mins and still noooooo problem solved. I tell him I have spent 45 min on the phone with you my air time is out he is yet to call back. How can this be good customer service so now I’m sitting with an unfixed car missed the date for when it had to go to repairer and discovery does f care cause they still haven’t called and they call themselves a good company

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Replies (4)
RF
Romelia F's update22 Mar 2023, 15:29
Reviewer Update
This is a standard response forgive me for having no failth
RF
Romelia F's update22 Mar 2023, 17:57
Reviewer Update
And still no one contacted me
See lies and bad customer service
RF
Romelia F's update23 Mar 2023, 10:30
Reviewer Update
Can you believe no one has still contacted us
RF
Romelia F's update23 Mar 2023, 14:38
Reviewer Update
Still no contact