Robbing me of my diamond status now you are taking more than one premium from my bank account, who gave you authority to do so ???

I’m still waiting for u to call me? I phoned and left messages for Rhulani who phoned me the last time with this issues, maybe he will call back I don’t know, nobody is attending me at this point, I ended November on Gold because of all your app misfunctions and you taking points from me wrongfully, your app doesn’t record trips or accurate trips, records others and skip others, on Thursday 31 Nov u took all my points, on Wednesday morning you said I’ve 10 points to diamond, at night you changed to ive 30 points to diamond(all wrong but I was willing to keep quite cause I would make it) but you decided no why must I make it to diamond and you took all my 60 points for 30th Nov- why??? What joy are you getting from this ??

As if this is not enough, it is 11pm right now and Doscovery insure just debited my account twice, I only pay you one instalment so why do u take two?? It is not enough to rob me of my diamond status now you take more money from me ???

Does this end or I’m going to go through this until I just decide to cancel my insurance ???

What’s going on ?!?im tired, I’m fedup-

I hate to wake up now so late to call and reverse the additional money you took from me, why are you taking more than one instalment?!! For what ??? Who gave you authority to do ad you please with my money ??!!