JM
Juneberries M

1 reviews | Active since Aug 2018

01 Nov 2019, 12:26

******* by discovery vitality drive system

So angry right now, i just find out that for Discovery to track and monitor my driving, i have to pay R80 every month, which is absurd and plain *******. So i told them to cancel it, then they told me that because i am leaving vitality drive my premium will go up by R400!! This is just plain ******* by discovery, not only do you have to use your own data which is expensive but also you have to pay them so that they will monitor and not pay claims in the future...thats just the gist of this thing...dont even get me started about their point system its wack!! premiums they never go down, simply put by them...although your car is older, but parts are expensive, even if you have never claimed for an accident...honestly we are ********** in general in South Africa, it has become a fabric of our business system.

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Replies (1)
Discovery Insure
Discovery Insure's reply01 Nov 2019, 16:30
Official
Good day Ghandi 

Thank you for raising your concerns.

The difference in premium should you opt out on Vitality Drive on your profile is R36.43.

We note that Vitality drive is a payed for benefit and allows you to maximize on your monthly fuel rewards. 

This benefit is important in keeping up with our unique selling preposition of promoting a nation of better drivers.

We want you to participate in our programme and help improve safety on our roads and in turn get rewarded for it. 

Please note a representative will contact your with more added value.

Regards
Discovery Insure