ST
Snikiwe T

1 reviews | Active since Jul 2020

11 May 2021, 16:46

Roadside assist

I had just gotten off the highway with the intention of going to look for the nearest petrol station but unfortunately, my car died in the middle of a busy road and busy intersection. I called discovery and spoke to Mpho Phokanoka. He was also helpful and made me feel very calm. After verifying my details, he called an agent in the area to come and assist me with the petrol. 20 minutes later, the agent came and I was on the road. Managed to make my appointment.

He also then called me back to ensure that I was safe and asked if there was any other way he could help. Stellar customer service and incredibly friendly. Thank you Mpho

0
Replies (1)
Discovery Insure
Discovery Insure's reply11 May 2021, 17:11
Official
Good day Snikiwe,


 We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 


Regards
Discovery Insure