JC
Justin C

1 reviews | Active since Oct 2018

17 May 2024, 10:41

Ridiculous resolution time

Overall I'm pleased with my insurance policy, however I have been waiting since January 2024 for my Vitality Drive rewards to be credited to me and I'm getting empty promises every month

Ref: IPLS-47619

0
Replies (2)
Discovery Insure
Discovery Insure's reply17 May 2024, 10:46
Official
Dear Justin,
 
 Please accept our heartfelt apologies for any difficulty or trouble we have caused you.  
 
 Our team will be in touch to address your concerns.
 
 Regards
 Discovery Insure

JC
Justin C's update17 May 2024, 12:01
Reviewer Update
Thanks for the response but I've heard that before

Every month I'm being told "it will be paid next month"