Ridiculous premiums, incompetency and poor service

Discovery increases already high premium by more than 10.5% - much higher than inflation and during the National State of Disaster when all other service providers are attempting to assist clients and provide some relieve. Discovery is clearly not InTouch with what is happening in the world, the country or its client's needs. Discovery refused to review the premium though I have been claim free for years. I cancelled the policy since I got the same cover with another company for nearly 40% less. Then Discovery attempts to get hold of me - sending emails and phoning me and making me hold for 15 minutes (disrespectful of my time). Then 13 days later, Discovery still take my premium from my account after the policy was cancelled,